PRIVACY POLICY

 – Robert L. & Carol L. Marsh, Converge

We (Robert & Carol Marsh), take your privacy seriously. This privacy policy describes how we collect, use and disclose your personal information in connection with your support of our ministry in Europe with Converge (www.Converge.org). 

We do not collect other information from you when you visit us, unless you specifically send it to us via an interactive page, such as a message or response to a feedback form. By subscribing to our email list, you consent to our collection, use and disclosure of your personal information as outlined in this policy. Your consent is the legal basis for our use of your personal information. You can withdraw your consent at any time. However, if you withdraw your consent to certain uses, we may no longer be able to provide our services to you.

This policy is divided into three general areas: (i) how we process your information; (ii) your rights with respect to your personal data; and (iii) information on cookies, third party sites, security measures and similar issues that may impact personal data. At the end of the policy, we provide you with information on how to contact our Data Privacy Officer and, for those individuals residing in the European Economic Area, our EU Representative.

Who We Collect Information From

We collect personal information from:

  • visitors to our church websites; and
  • individuals who establish a relationship with us by telephone, email or sign up to receive communications.

Children

Our Sites are not intended for children. If we become aware that we have inadvertently received or collected personal information pertaining to a child under the age of consent in the country where the child is located without valid consent, we will delete such information from our records.

What Personal Information We Collect

We may collect personal information which includes:

  • user account information that you send us, such as your picture, name, home address, email address and phone number;
  • information contained in any email messages, questions, comments, complaints or requests you send us;
  • “Cookie” information, (which may include your current geographic location; your IP address; the date and time you accessed our services, the hardware, software or internet browser you used to access our Sites, and information about your computer’s operating system, such as application versions and your language settings; information about which pages have been shown to you, site navigation details and links on our Sites that you follow). This information is collected by our web hosting company, and we do not use this information ourselves, but the web host uses them to make your visit smooth and fast.

Apps

When you use our mobile applications, we collect and use information about you in the same way and for the same purposes as we do when you use our Sites. Our mobile applications also use the unique device identifier for the device on which you have installed our mobile application, as well as error reporting information if the application stops working properly.

Special Categories of Personal Data

We do not process special categories of data, namely, sensitive personal data that reveal racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.

How We Use Personal Information

We will only collect and use your personal information for the following purposes, except as permitted or required by applicable law:

  • acknowledging your comments and/or replying to your questions, complaints and requests;
  • communicating with you and providing you with information that we believe may be of interest to you;
  • to provide member and contact service;
  • for improved service, communicating with you by email, mail;
  • generally managing and administering our ministry, including receipts for donations;
  • preventing and prosecuting fraud and/or credit risk;
  • meeting legal and regulatory requirements; and
  • any other purpose to which you may consent in the future.

Limited to Disclosed Purposes

We limit the collection, use, and disclosure of personal information to that which is needed to achieve the above noted purposes.

Special Note on Profiling

We do not profile you in any way.

Who We Disclose Personal Information To

We will only disclose your personal information in the following circumstances, except as permitted or required by applicable law:

  • to Converge, as we deem necessary or appropriate to reliably record financial contributions, allowing receipts to be generated and proper communication and record keeping;
  • to Converge as we deem necessary or appropriate to prevent, limit or otherwise prosecute fraud;
  • as necessary to meet legal and regulatory requirements; and
  • any other circumstance in which you provide consent to disclose.

Service Providers

All our service providers are contractually bound to keep your information secure. Our service providers can use, store and disclose your personal information solely for purposes for which it is disclosed to them (to provide us with services).

Other Data Protection Laws and Privacy Policies Impacting Personal Data

We and our service providers are located in the United States and the European Union and, as a result, your personal information may be stored, processed or transferred into or out of these countries. The data protection laws in these countries may be different to those in your country and your information may be subject to access by the regulatory authorities in, and to the laws of, those other jurisdictions.

When you provide personal information to us, we provide that personal information to Converge and third parties contracted by Converge, who provide services related to support monitoring and receipting. Those companies are not contractually bound to comply with this privacy policy, but each have their own, and they are available upon request.

Data Retention

We will retain your personal information for as long as

  • your account is active;
  • your personal information is needed to provide you services; or
  • it is necessary to meet legal, regulatory, insurance and audit requirements.

If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at bobm@converge.org .

Accuracy of Your Personal Information

We will use reasonable efforts to ensure that your personal information is correct, complete and up-to-date to the extent we are notified of any changes by you. You can review and update your personal information on our Sites. You can assist by keeping us informed of any changes, or informing us if you find any errors in our information about you. If we have disclosed inaccurate information about you to a third party that you are aware of, we will contact the third party in order to correct the information at your request.

Your Rights with Respect to Your Personal Information

If you wish to change any of your personal information we have on file in our records, other than that available to you and capable of being modified through the Services, you may contact our Privacy Officer as noted at the bottom of this page. To protect your privacy and security, we may take reasonable steps to verify your identity prior to making corrections.

You are entitled to be informed or and have access to any of your personal information in our custody or control. Upon written request to our Privacy Officer as noted at the bottom of this page, we will provide you with your personal information under our custody or control, as well as information regarding how your personal information is being used and the identity of any third party(s) to whom that information has been disclosed. To protect your privacy and security, we may take reasonable steps to verify your identity prior to providing such access.

Rights of European Data Subjects

In addition to rights with respect to your personal data already noted elsewhere in this policy, for those individuals residing in the European Economic Area, you have certain additional rights under the General Data Protection Regulation (GDPR):

Restrictions on Further Processing

You have the right, where there is a dispute in relation to the accuracy or basis of processing of your personal data, to request a restriction on further processing by us.

Erasure

You have the right to erasure of your personal data (“right to be forgotten”) in certain circumstances.

Data Portability

You have the right to request that personal data that you have provided to us be returned to you, or be provided to another third party of your choice, in a structured, commonly used and machine-readable format.

Automated Decision-Making

You have the right not to be subject to a decision based solely on automated decision-making. In connection with such right, you may have the right to request human intervention with respect to such automated decision-making, as well as express your point of view or contest any such automated decision-making.

Opt-out of Direct Marketing / Profiling

You may elect to “opt out” of direct marketing activities, including any profiling we may conduct for direct marketing purposes. Accordingly, we may rely on your consent permitting us to process your information in accordance with this policy for direct marketing, including profiling for direct marketing, unless you take affirmative action to opt out of such processing. You may opt out at any time by contacting our Data Privacy Officer or EU Representative, as provided further below.

Lodge Complaints with Supervisory Authorities

You have the right to lodge a complaint with a data protection supervisory authority in your country.

Cookies and JSON Web Tokens

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. JSON web tokens, or JWT tokens, are authentication confirmations that are used to authenticate a user. We may use both session ID cookies and persistent cookies, as well as JWT tokens on our Sites. Session ID cookies expire when you close your browser. Persistent cookies remain on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. Cookies may provide information on your use of our Sites, including the time and length of your visit, the pages you look at on our Sites, and the name of your Internet service provider.

We use session cookies and tokens to make it easier for you to navigate our Sites. We use persistent cookies and tokens to store your username, so you don't have to enter it more than once, and to track and target your interests, to evaluate the performance of our Sites, and to tailor promotions and other marketing messages to you and enhance your experience on our Sites. You can reject cookies by adjusting the preference settings in your browser.

Links to Third Party Sites

We may provide links or references to third party sites whose privacy practices may differ from ours. You may navigate to our site through a link from a third-party site. We assume no responsibility for the content or the privacy policies of those third-party websites. Please be aware that when you follow any links to another site not owned or operated by us and submit personal information to any of those sites, you are subject to their privacy policies. We encourage you to carefully read the privacy policy of all websites.

Social Media Features

Our material may include social media features, such as the Facebook button, among other things. These features may collect your IP address, track which page you visit on our Sites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Sites. Your interactions with these features are governed by the privacy policy of the company providing it. We encourage you to carefully read the privacy policy of any company that provides the features you choose to interact with.

Security Measures

We take reasonable measures, including administrative, physical and technical safeguards, to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction. Personal information uploaded to our Sites is transmitted to us using industry standard encryption, which creates a private conversation between your computer and our Sites.  

Nevertheless, we cannot absolutely guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. In the event that your personal information in our possession or under our control is compromised as a result of a security breach, we will take reasonable steps to investigate the situation and, where appropriate, notify you and take other steps in accordance with applicable laws or regulations.

Remember that email sent over the Internet is generally unencrypted and transmitted in clear text. We recommend that you use caution when forwarding free-format email messages to us and that you do not include confidential information (such as unique user IDs, passwords or personally identifiable information) in those messages. Confidential information should be transmitted to us through other secure methods such as by telephone.

Revision of Policy

This policy may be revised from time to time. We will notify you of material changes prior to such material change being effective, either by e-mail at the address you have provided to us in connection with your registration on our Sites or by a prominent notice on our Sites. Your continued use of our Sites or failure to cancel your account on our Sites following such notification shall constitute your acceptance of the revised policy. We encourage you to periodically review this page for the latest information on our privacy practices.

Disputes and Complaints

If you have a complaint with respect to our privacy policy please contact us as provided below. For those individuals residing in the European Economic Area, you also have the right to lodge a complaint with a data protection supervisory authority in your country.

Contacting Us

Robert Marsh serves as our Data Privacy Officer, and is accountable for our compliance with this privacy policy and applicable privacy legislation. If you have questions, comments or complaints with respect to our privacy policy or if you wish to request access to, or correction or deletion of your personal information under our care and control, please contact us at:

 Robert Marsh

200 W. Howard Street

Kenney, IL 61749

bobm@converge.org

We will respond to your request for access in accordance with applicable privacy legislation.

This Privacy Policy was last updated on September 29, 2021.